Manage Account

Manage my account

At the Y, we want membership to be easy. We know that life brings with it many changes, and your membership needs to change with you. That’s why we’ve made it easy for you to make changes to your account electronically.

Membership changes

change membership type transition to virtual-only access, manage add-ons

Change billing information

Add/delete card & pay balance

Membership change descriptions

Upgrade membership

An Adult, Senior, Virtual-only or Young Adult can change their membership type.

Downgrade membership

A Household can remove additional members to change to an individual membership type.

Virtual-Only Access

Members are able to transition their membership to a Virtual-only membership for $10/month. If you plan to rejoin in the future, it might be cheaper to switch to virtual access than repay the joining fee.

Cancel membership

We hate to see you go, but hope to see you again soon. Cancellation requests must be submitted and received in writing by the 25th of the month prior to the next bank draft in order to take effect by the 1st of the following month; and if cancellation request is submitted after the 25th, another bank draft will occur. If you return to the Y within 60 days of cancelling, you won’t pay a Joiner’s Fee. If you are moving out of the area, ask for a letter indicating you are a member in good standing, and most Y’s will waive your Joiner’s Fee.

For more information or to cancel your membership click here.

Payment method update

You can also update your payment method yourself by accessing your membership account online. The button below will direct you to sign into your account. If you have an online account set up, simply sign in using your email address and password. If you are a current member who has not set up online access, click the center “find account” button and follow the screen prompts.

In need of financial assistance?

The Y is a not-for-profit health and human services organization committed to helping people grow in spirit, mind and body. We focus on nurturing kids and teens, improving people’s health and well-being, and giving back to our neighbors. The Y believes that every person should have an opportunity to participate and pursue their own personal goals regardless of skill or financial status. Generous donations to the Y’s Annual Campaign provide funds for scholarship assistance to those who may need support.

The Ann Arbor Y offers financial assistance for membership on a case-by-case basis dependent upon gross annual income, household, and special circumstances. We utilize current Housing and Urban Development (HUD) income data in Washtenaw County in order to distribute aid in a way that reflects our community.


For questions about your membership please include your name, phone number and question or comment in an email to