GUEST POLICY
All guests of Ann Arbor YMCA members must present a photo I.D. and complete an emergency medical contact form upon entering the facility. Guests who are under age 18 will need to bring a guest waiver signed by a parent or guardian, before they can use the facility. Contact forms need to be updated on January 1 of each calendar year. Emergency medical contact forms are also available at the YMCA membership desk.
MEMBERSHIP POLICIES
Membership Cancellations:
It is the responsibility of the member to inform the Y of a membership cancellation. Cancellation requests must be submitted and received in writing via web form by the 25th of the month prior to the next bank draft in order to take effect by the 1st of the following month; and if cancellation request is submitted after the 25th, another bank draft will occur.
- If cancellation request is submitted between the 1st and 25th of current month: Membership cancellation will be processed prior to the next draft and membership will remain active through the end of the current month. Example: If cancellation request is submitted on the 20th of November, membership will be cancelled effective November 30th.
- If cancellation request is submitted between the 26th and 31st of current month: Membership will be drafted for the following month and cancellation will be processed for the end of that month. Example: If cancellation request is submitted on the 30th of November, membership will be drafted for December and membership will be cancelled effective December 31st.
Virtual-Only Access: Members are able to transition their membership to a Virtual-only membership for $10/month. If you plan to rejoin in the future, it might be cheaper to switch to virtual access than repay the joining fee.
Membership Changes: As a member, if any of the following information needs to be updated, please complete a Change Form at the Front Desk:
- New Credit/Debit Card
- New Checking Account
- Address
- Telephone Number
- Membership Upgrades/Downgrades (Changes made to membership types are prorated based on the date of the upgrade/downgrade and the new membership category pricing).
ANN ARBOR YMCA DRESS CODE POLICY
Members and program participants should be able to dress comfortably throughout the facility while upholding and
supporting the values of this family-serving organization. Clothing and footwear must be activity-appropriate:
- Swimwear must be worn in the pool
Throughout the Wellness Center, Gym and other program areas:
- chests and buttocks must be covered
- closed-toe athletic shoes with non-marking soles must be worn unless otherwise indicated by class instructor
- Reversible jerseys will be made available for team sports in the Gym
Clothing with offensive language, images or controversial slogans is prohibited.
Ann Arbor YMCA staff shall apply the dress code consistently and in a manner that does not reinforce or increase
marginalization or oppression of any group based on age, body type/size, cultural observance, ethnicity, gender expression, gender identity, household income, sexual orientation, race or religion.
MILITARY FAMILY MEMBERSHIPS
In partnership with the Armed Services YMCA, the Ann Arbor Y is proud to offer memberships to eligible military families and personnel through the Department of Defense’s (DoD) Military Outreach Initiative. Free Military Family memberships will be awarded for an initial six-month period for each eligible family and service member. Membership renewals in subsequent six-month intervals will be funded based on a military family’s or service member’s ability to meet the eligibility requirements, as well as the continued funding of the Military Outreach Initiative Program. Military families should contact the Membership Desk for more information on these special memberships.
CLASS CANCELLATION POLICY
On days when the temperature and/or wind chill are below -20F or when the Road commission declares unsafe roads, we will cancel morning classes until noon. We will make every effort to have this posted by 6:00 a.m. A decision will then be made by 9:00 a.m. whether to cancel classes after noon. Class cancellations will be posted on the website and on social media. Members and class participants will be emailed and those who have signed up for text alerts will be sent a text. (Please use your cell phone to text Facility to 844.608.9622. We will only text your phone in the event of an equipment issue, class cancellation or building closing. If it is a class in the pool, please use your cell phone to text Pool to 844.608.9622, for aquatics-related updates. ) Please note that Ann Arbor YMCA classes may still run even if AAPS is closed!
REFUND POLICY
Cancellations made prior to the first class meeting will receive a full YMCA credit voucher or refund. Cancellations made before the second class meeting will receive a prorated YMCA credit voucher or refund. No refunds will be given after the second class meets. Exceptions may be considered with a doctor’s note or program director’s approval. Membership is non-refundable. For any other questions please contact the Membership Director
DROP-IN POLICY
Interested in trying out a class? Many of our adult classes allow for drop-ins. Group classes: $7 member/$17 community member; Sports, Fencing and Martial Ways: $10 Drop-In availability may be limited due to space available in the class or studio. Adult and youth classes that are progressive or require prior experience may not allow drop-ins.
Members and community members may purchase a Class Punch Card: $65 for 11 classes for members, $170 for 11 classes for community members. This card can be used for any adult group exercise class except: TRX, Iyengar Yoga, Kettlebell, Dance and Martial Arts and expires 6 months after sale date. Classes are subject to cancellation due to low enrollment and class access is dependent upon availability. Please have ID ready for class admission. More information is available here.
CHILD PROTECTION: RAPTOR TECHNOLOGY
The Ann Arbor YMCA will review all prospective members and guests against the National Registry of Sex Offenders and prohibit membership or access to our Y for individuals classified as sex offenders. All new members and guests over the age of 18 must present a valid Government Issued ID to use the Ann Arbor YMCA facility.
ELECTRONIC DEVICE POLICY
The YMCA is a safe place for children, adults, and families and we believe in protecting the privacy and well-being of all members and guests. With today’s advanced technology in telephone, video devices, and cameras, our YMCA’s safe environment can be easily compromised. For the safety and privacy of our members and guests, the following policies have been put in to effect:
- Electronic devices, including but not limited to cell phones, tablets and e-readers may not be used in locker rooms, bathrooms, or program areas.
- Members are asked to be considerate of others while using cell phones for conversations or listening to music. When it is necessary to take a call, please move to a common area such as a hallway or the lobby. All personal music devices must be used with headphones at a volume level inaudible to others nearby.
- Taking photos or recording video is not permitted at the YMCA without the expressed consent of a Program Director or the CEO. If you would like to take photos for personal use, please speak with program staff prior to doing so.
- For the safety of all members and participants, electronic devices including cell phones are prohibited in the pool area. Lap swimmers are permitted to use waterproof personal music devices; they must be used with headphones at an acceptable volume level.
- Members and guests should report any problems relating to others using cameras and cell phones to a Y staff member.
PHOTO/TALENT RELEASE
Occasionally, a YMCA photographer will be present to take photographs in classes or at YMCA-sponsored events. Unless otherwise indicated, participants irrevocably release, consent and allow the Ann Arbor YMCA and its agents to use photographs/likeness/voice, as it pertains to participation with the YMCA, in any manner for promotional efforts without expectation of any reimbursement in connection with its use.
DIVERSITY AND INCLUSION STATEMENT
The Ann Arbor YMCA is made up of people from every walk of life, working side by side to strengthen communities. Together we strive to ensure that everyone, regardless of age, race, gender, gender expression, gender identity, income, faith, sexual orientation or cultural background has the opportunity to live life to its fullest. A helpful document on pronouns and why the matter may be found here.
KEEPING IN TOUCH
Critical facility information about the building (including pool closures, snow days etc.) can be accessed on the website (www.annarborymca.org) or by signing up for our SMS text messaging:
Please text the appropriate keyword to 844.608.9622 on your smartphone:
- YonTheFly
- Pool
- Facility ( for building and weather-related issues)
- ChildDevelopmentCenters
- CampBirkett
- YouthSports (for outdoor field sport weather-related issues)
- CampAGQ
Your regular text messaging or data plan rates will apply, and you can opt out at anytime by texting STOP to 844.608.9622. If you do text STOP, you will be unsubscribed from all keywords, and must re-subscribe to any that you wish to continue with. Please note that the mailbox is unattended: if you have questions, please contact the Front Desk at 996-9622. Get critical facility or program information immediately and easily!
WINTER WEATHER POLICY
On days when the temperature and/or wind chill are below -20F or when the Road commission declares unsafe roads, we will cancel morning classes until noon. We will make every effort to have this posted by 6:00 a.m. A decision will then be made by 9:00 a.m. whether to cancel classes after noon. Class cancellations will be posted on the website and on social media. Members and class participants will be emailed and those who have signed up for text alerts will be sent a text. (Please use your cell phone to text Facility to 844.608.9622. We will only text your phone in the event of an equipment issue, class cancellation, or building closing. . If it is a class in the pool, please use your cell phone to text Pool to 844.608.9622, for aquatics-related updates. ) Please note that Ann Arbor YMCA classes may still run even if AAPS is closed! ) Refunds will not be issued for programs or classes cancelled due to weather. When possible make-up classes will be run and free mini-sessions will be offered between class sessions. The Ann Arbor YMCA holds the right to close facilities during extreme weather conditions to ensure staff and member safety.
SEVERE WEATHER POLICY (POOL CLOSURES)
The YMCA of the USA recommends that indoor pools be closed during a lightning storm. If lightning occurs in the area, the pools are cleared when either of the following occurs: (1) cloud-to-ground lightning is observed, and less than 30 seconds pass from seeing a flash and hearing thunder from that flash; (2) in-cloud lightning is occurring overhead. The pool can be considered safe to reoccupy 30 minutes after the last lightning is seen or thunder is heard.
While bonding and grounding of a facility may add a level of protection, there is no way to completely reduce the risk of electrocution in an indoor pool during an electrical storm. The Ann Arbor YMCA follows a policy to evacuate the pool and other wet areas when lightning is present, threatening, or when the conditions are right.
OPEN SWIM POLICY
At the Ann Arbor YMCA we care about the safety of our young members and guests. We have swim test procedures in place to help keep children safe in the water.
Swim Test Elements:
Swim 50 yards– competitive stroke must be in good form. “Doggie Paddling” does not count
Jump into the deep end
Tread water for 30 seconds
Red Wrist Bands and Children 6 and Under:
All children 7-14 years of age who have declined to take the swim test or who have not passed
Must remain in the family pool at all times
Lifejackets available– just ask a lifeguard
Children 6 and under must be within arms reach of a parent at all times
Green Wrist Bands:
Children ages 7-14 who have passed the swim test
May swim in both lap and family pools (appropriate use of lap pool is a must)
Stop by the lifeguard office to receive your band after successfully completing the test
