GUEST POLICY

All guests of Ann Arbor YMCA members must present a photo id and complete an emergency medical contact form upon entering the facility.  Guests who are under age 18 will need to bring an emergency medical contact form, signed by a parent or guardian, before they can use the facility.  Contact forms need to be updated on January 1 of each calendar year. Emergency medical contact forms are also available at the YMCA membership desk.

MEMBERSHIP CHANGES

To cancel, change or suspend a membership, you need to provide 30 days’ written notice to the YMCA and where applicable, return your membership tags.  The YMCA reserves the right to change membership fees with 30 days’ written notice to members.

MILITARY FAMILY MEMBERSHIPS

In partnership with the Armed Services YMCA, the Ann Arbor Y is proud to offer memberships to eligible military families and personnel through the Department of Defense’s (DoD) Military Outreach Initiative. Free Military Family memberships will be awarded for an initial six-month period for each eligible family and service member. Membership renewals in subsequent six-month intervals will be funded based on a military family’s or service member’s ability to meet the eligibility requirements, as well as the continued funding of the Military Outreach Initiative Program. Military families should contact the Membership Desk for more information on these special memberships.

CLASS CANCELLATION POLICY

On days when the temperature and/or wind chill are below -20F or when the Road commission declares unsafe roads, we will cancel morning classes until noon.  We will make every effort to have this posted by 6:00 a.m.  A decision will then be made by 9:00 a.m. whether to cancel classes after noon.   Class cancellations will be posted on the website and on social media.  Members and class participants will be emailed and those who have signed up for text alerts will be sent a text.  (Please use your cell phone to text Facility to 99000  We will only text your phone in the event of an equipment issue, class cancellation, building or pool closing.)  Please note that Ann Arbor YMCA classes may still run even if AAPS is closed!  

CLASS REFUND/CREDIT POLICY

Cancellations made prior to the first class meeting will receive a full YMCA credit voucher or refund. Cancellations made before the second class meeting will receive a prorated YMCA credit voucher or refund. No refunds will be given after the second class meets. Exceptions may be considered with a doctor’s note or program director’s approval.

DROP-IN POLICY

Interested in trying out a class? Many of our adult classes allow for drop-ins.Group classes: $5 member/$15 community member; Sports, Fencing and Martial Ways: $10  Drop-In availability may be limited due to space available in the class or studio. Adult and youth classes that are progressive or require prior experience may not allow drop-ins.

CHILD PROTECTION: RAPTOR TECHNOLOGY

The Ann Arbor YMCA will review all prospective members and guests against the National Registry of Sex Offenders and prohibit membership or access to our Y for individuals classified as sex offenders. All new members and guests over the age of 18 must present a valid Government Issued ID to use the Ann Arbor YMCA facility.

ELECTRONIC DEVICE POLICY

The YMCA is a safe place for children, adults, and families and we believe in protecting the privacy and well-being of all members and guests. With today’s advanced technology in telephone, video devices, and cameras, our YMCA’s safe environment can be easily compromised. For the safety and privacy of our members and guests, the following policies have been put in to effect:

  • Electronic devices, including but not limited to cell phones, tablets and e-readers may not be used in locker rooms, bathrooms, or program areas.
  • Members are asked to be considerate of others while using cell phones for conversations or listening to music. When it is necessary to take a call, please move to a common area such as a hallway or the lobby. All personal music devices must be used with headphones at a volume level inaudible to others nearby.
  • Taking photos or recording video is not permitted at the YMCA without the expressed consent of a Program Director or the CEO. If you would like to take photos for personal use, please speak with program staff prior to doing so.
  • For the safety of all members and participants, electronic devices including cell phones are prohibited in the pool area. Lap swimmers are permitted to use waterproof personal music devices; they must be used with headphones at an acceptable volume level.
  • Members and guests should report any problems relating to others using cameras and cell phones to a Y staff member.

PHOTO/TALENT RELEASE


Occasionally, a YMCA photographer will be present to take photographs in classes or at YMCA-sponsored events.  Unless otherwise indicated, participants irrevocably release, consent and allow the Ann Arbor YMCA and its agents to use photographs/likeness/voice, as it pertains to participation with the YMCA, in any manner for promotional efforts without expectation of any reimbursement in connection with its use.

DIVERSITY AND INCLUSION STATEMENT

The Ann Arbor YMCA is made up of people of all ages and from every walk of life, working side by side to strengthen communities. Together we strive to ensure that everyone, regardless of gender, income, faith, sexual orientation or cultural background has the opportunity to live life to its fullest.

KEEPING IN TOUCH

Critical facility information about the building (including pool closures, snow days etc.) can be accessed on the website (www.annarborymca.org) or by signing up for our SMS text messaging:
Please text the appropriate keyword to  99000 on your smartphone:

  • Anuncios (Spanish language)
  • Facility ( for building , pool and  weather-related  issues)
  • NewsAndEvents
  • Birkett
  • Childcare
  • YouthSports (for outdoor field sport weather-related issues)
  • CampAGQ (Camp Al-Gon-Quian news)
  • TeenPrograms
  • YpsilantiPrograms

Your regular text messaging or data plan rates will apply, and you can opt out at anytime by texting  STOP to 99000.  If you do text STOP, you will be unsubscribed from all keywords, and must re-subscribe to any that you wish to continue with. Please note that the mailbox is unattended: if you have questions, please contact the Front Desk at 996-9622. Get critical facility or program information immediately and easily!

OPEN SWIM POLICY

At the Ann Arbor YMCA we care about the safety of our young members and guests. We have swim test procedures in place to help keep children safe in the water.
Swim Test Elements:
Swim 50 yards– competitive stroke must be in good form. “Doggie Paddling” does not count
Jump into the deep end
Tread water for 30 seconds

Red Wrist Bands and Children 6 and Under:
All children 7-14 years of age who have declined to take the swim test or who have not passed
Must remain in the family pool at all times
Lifejackets available– just ask a lifeguard
Children 6 and under must be within arms reach of a parent at all times

Green Wrist Bands:
Children ages 7-14 who have passed the swim test
May swim in both lap and family pools (appropriate use of lap pool is a must)
Stop by the lifeguard office to receive your band after successfully completing the test