GUEST POLICY

All guests of Ann Arbor YMCA members must present a photo id and complete an emergency medical contact form upon entering the facility.  Guests who are under age 18 will need to bring an emergency medical contact form, signed by a parent or guardian, before they can use the facility.  Contact forms need to be updated on January 1 of each calendar year. Emergency medical contact forms are also available at the YMCA membership desk.

MEMBERSHIP CHANGES

To cancel, change or suspend a membership, you need to provide 30 days’ written notice to the YMCA and where applicable, return your membership tags.  The YMCA reserves the right to change membership fees with 30 days’ written notice to members.

MILITARY FAMILY MEMBERSHIPS

In partnership with the Armed Services YMCA, the Ann Arbor Y is proud to offer memberships to eligible military families and personnel through the Department of Defense’s (DoD) Military Outreach Initiative. Free Military Family memberships will be awarded for an initial six-month period for each eligible family and service member. Membership renewals in subsequent six-month intervals will be funded based on a military family’s or service member’s ability to meet the eligibility requirements, as well as the continued funding of the Military Outreach Initiative Program. Military families should contact the Membership Desk for more information on these special memberships.

CLASS CANCELLATION POLICY

On days when the temperature and/or wind chill are below -20F or when the Road commission declares unsafe roads, we will cancel morning classes until noon.  We will make every effort to have this posted by 6:00 a.m.  A decision will then be made by 9:00 a.m. whether to cancel classes after noon.   Class cancellations will be posted on the website and on social media.  Members and class participants will be emailed and those who have signed up for EZText alerts will be sent a text.  (Please use your cell phone to text AAYMCA Facility to 313131.  Note that there is a space between AAYMCA and Facility.   We will only text your phone in the event of an equipment issue, class cancellation, building or pool closing.)  Please note that Ann Arbor YMCA classes may still run even if AAPS is closed!  

CLASS REFUND/CREDIT POLICY

Cancellations made prior to the first class meeting will receive a full YMCA credit voucher or refund. Cancellations made before the second class meeting will receive a prorated YMCA credit voucher or refund. No refunds will be given after the second class meets. Exceptions may be considered with a doctor’s note or program director’s approval.

DROP-IN POLICY

>Interested in trying out a class? Many of our adult classes allow for drop-ins. Group classes: $5 member/$15 community member; Sports, Fencing and Martial Ways: $10  Drop-In availability may be limited due to space available in the class or studio. Adult and youth classes that are progressive or require prior experience may not allow drop-ins.

KEEPING IN TOUCH

Critical facility information about the building (including pool closures, snow days etc.) can be accessed on the website (www.annarborymca.org) or by signing up for EZTEXTING: From your mobile device text the keyword “AAYMCA Facility” to 313131 for information about the building, and, if your child is involved in a field sport, keyword “AAYMCA YouthSports” to the same number: 313131. Regular data message rates will apply and you may unsubscribe at any time by texting “STOP” to 313131. Additional news about Ann Arbor YMCA events and programs can also be found on the Facebook page: search for Ann Arbor YMCA and “like” the page